Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 02897 510 575
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Saintfield Health Centre Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Appointments
  • Prescriptions
  • Services
    • Clinics
    • Online Services
    • Pharmacy First
    • Register With The Practice
    • Services Outside The Remit Of The NHS
    • Telephone Advice
    • Test Results
  • Surgery Information
    • Complaints
    • Confidentiality
    • News
    • Our Team
    • Patients Survey
    • Practice Booklet
    • Practice Charter
    • Privacy Notice
    • Times & Out Of Hours
    • Training And Development
  • Health Information & Support
    • Children’s symptom checker
    • COVID-19
    • Eating, drinking and swallowing difficulties
    • Health and wellbeing
    • Health and Social Care
    • Illnesses and conditions
    • Pharmacy First
  • Contact Us
Back to News
Home > News > Zero Tolerance To Abuse

Zero Tolerance To Abuse Posted or Updated on 22 Sep 2023

While we have been heartened by many words of encouragement, patience and random acts of kindness from the majority of patients throughout the last 12 months, Staff have on occasions recently, unfortunately, been subject to abuse and verbal aggression on the telephone, in person and via social media platforms.

Please be aware we are all trying to do our best and the NHS has a Zero Tolerance Policy to abuse of any kind to all Staff.  Many of whom have been working long hours tirelessly throughout this pandemic, with frequent cancelled leave and working in PPE in all weathers both indoors and outdoors to provide the best service possible.

Please do not use Social Media to make complaints about the Practice Staff or Service.  Any issues or concerns please contact the Surgery and speak to the Practice Manager.  We can then discuss and investigate the issue.

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Funeral
Plans
Wills
& EPA

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Saintfield Health Centre

Fairview, Ballynahinch Road, Saintfield, Co Down, BT24 7AD

  • 02897 510 575
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Funeral
Plans
Wills
& EPA